Repairs - Remedial Estimator

At Eurosafe we excel at keeping people safe whilst working at heights, from initial design and installation of height safety and access equipment to the ongoing inspection and repairs of these items we take great pride in the services that we provide throughout our offices in Europe.

We believe that every day is an opportunity to improve the safety of our clients’ buildings as well as the contractors who use the height safety equipment we install, maintain, supply and train on. We work proactively to ensure that our services reach our clients and provide excellent advice and guidance throughout the customers journey.

We pride ourselves on our level of expertise & service delivery. Our mission statement “Safety without compromise” is maintained across the business. To ensure this is delivered at every level we will provide appropriate site-based training & experience to the right individual to ensure their technical knowledge matches their ability.

Job Description

Due to exponential growth, an exciting vacancy has arisen in our Remedials Division. The Remedial Estimator role would suit someone with previous sales and customer service experience to work with existing clients to provide them quotes for the repair of failed fall protection systems. 

We are looking for someone with an excellent eye for detail, good written & verbal communication and a personable manner. The candidate would ideally have previous experience within the fall protection industry and be comfortable working towards set targets. 

Accountabilities and Main Duties

• Quoting of all fall protection and lightning protection repairs 

• Processing PO’s when works are secured 

• Ensuring workflows are kept up to date 

• Structured chasing of quotations 

• Inputting all sales data to department documents 

• Updating client portals 

• Working towards achieving both personal and team-based targets 

• Responding to customer enquiries  

• Carrying out surveys and client meeting as and when required 

• Accurately inputting the information gathered into an in-house software system (ERP) 

• Answering Inbound telephone calls 

• Making Outgoing telephone calls 

• Attending training to develop relevant knowledge and skills 

• Maintaining knowledge in relevant field at all times 

• Assisting management as and when required 

• Booking hotels 

Experience & Qualifications

Essential: 

• Accuracy and attention to detail 

• Flexible and able to adapt to change within the working day. 

• Ability to work independently and use initiative 

• Excellent written and verbal communicator 

• Comfortable speaking with clients over the phone 

• Time management 

• Competent users of Microsoft Packages - Outlook, Word and Excel 

• IT Literate 

Preferred: 

• Previous sales experience 

• Previous customer service experience 

• Experience with CRM / ERP systems 

• Experience in the fall protection / construction industry 

Why Choose Eurosafe?

Established in 1999, Eurosafe prides itself on the quality of the projects we deliver and the service we provide to our clients; this can only be achieved with highly motivated, quality people. We are therefore committed to high standards of staff development and retention making this role suitable for a committed individual who is looking for stable long-term career development.

We are a vibrant and ambitious company with an open and relaxed management culture, nurturing continuous improvement and innovation. We believe this attitude has allowed us to achieve a staff turnover rate well below the industry average. Our entrepreneurial ethos encourages and fosters the growth of our employees and our proactive growth strategy helps us to run a sustainable and profitable business while providing new and exciting career opportunities for all.

Eurosafe is an Equal Opportunities Employer.

Benefits include:

• Competitive Salary 

• Bonus scheme 

• Annual Reviews 

• Sales Incentives  

• Performance pay structure  

• 28 days annual leave including bank holidays 

• Additional holiday added per year of work (up to 36 days) 

• Private Medical healthcare - including Dental, Optical, Physio and Mental Health cover 

• Development opportunities within department / company 

• Casual dress 

• Company events 

• Company pension 

• On-site parking 

• Free tea/coffee facilities  

• No weekends or Bank Holidays to be worked  

Job Types: Full-time, Permanent

Schedule:

• Day shift

• Monday to Friday

Work Location: Sheffield