Repairs - Remedial Estimator

At Eurosafe we excel at keeping people safe whilst working at heights, from initial design and installation of height safety and access equipment to the ongoing inspection and repairs of these items we take great pride in the services that we provide throughout our offices in Europe.

We believe that every day is an opportunity to improve the safety of our clients’ buildings as well as the contractors who use the height safety equipment we install, maintain, supply and train on. We work proactively to ensure that our services reach our clients and provide excellent advice and guidance throughout the customers journey.

We pride ourselves on our level of expertise & service delivery. Our mission statement “Safety without compromise” is maintained across the business. To ensure this is delivered at every level we will provide appropriate site-based training & experience to the right individual to ensure their technical knowledge matches their ability.

Job Description

Due to exponential growth, an exciting vacancy has arisen in our Remedials Division. The Remedial Estimator role would suit someone with previous sales and customer service experience to work with existing clients to provide them quotes for the repair of failed fall protection systems.

We are looking for someone with an excellent eye for detail, good written & verbal communication and a personable manner. The candidate would ideally have previous experience within the fall protection industry and be comfortable working towards set targets.

Accountabilities and Main Duties

Quoting of all fall protection and lightning protection repairs
Processing PO’s when works are secured
Ensuring workflows are kept up to date
Structured chasing of quotations
Inputting all sales data to department documents
Updating client portals
Working towards achieving both personal and team-based targets
Responding to customer enquiries
Carrying out surveys and client meeting as and when required
Accurately inputting the information gathered into an in-house software system (ERP)
Answering Inbound telephone calls
Making Outgoing telephone calls
Attending training to develop relevant knowledge and skills
Maintaining knowledge in relevant field at all times
Assisting management as and when required
Booking hotels

Experience & Qualifications

Essential:

Accuracy and attention to detail
Flexible and able to adapt to change within the working day.
Ability to work independently and use initiative
Excellent written and verbal communicator
Comfortable speaking with clients over the phone
Time management
Competent users of Microsoft Packages - Outlook, Word and Excel
IT Literate

Preferred:

Previous sales experience
Previous customer service experience
Experience with CRM / ERP systems
Experience in the fall protection / construction industry

Why Choose Eurosafe?

Established in 1999, Eurosafe prides itself on the quality of the projects we deliver and the service we provide to our clients; this can only be achieved with highly motivated, quality people. We are therefore committed to high standards of staff development and retention making this role suitable for a committed individual who is looking for stable long-term career development.

We are a vibrant and ambitious company with an open and relaxed management culture, nurturing continuous improvement and innovation. We believe this attitude has allowed us to achieve a staff turnover rate well below the industry average. Our entrepreneurial ethos encourages and fosters the growth of our employees and our proactive growth strategy helps us to run a sustainable and profitable business while providing new and exciting career opportunities for all.

Eurosafe is an Equal Opportunities Employer.

Benefits include:

Competitive Salary

Bonus scheme
Annual Reviews
Sales Incentives
Performance pay structure
28 days annual leave including bank holidays
Additional holiday added per year of work (up to 36 days)
Private Medical healthcare - including Dental, Optical, Physio and Mental Health cover
Development opportunities within department / company
Casual dress
Company events
Company pension
On-site parking
Free tea/coffee facilities
No weekends or Bank Holidays to be worked