Quality Manager - London

Eurosafe is a leading provider of fall protection, access, and safety solutions, helping organisations create safer working environments at height. We deliver high-quality design, installation and maintenance services across a wide range of sectors.

Our team is hands-on, safety-focused and committed to delivering work to the highest standards. We value people who take ownership of their work, lead by example and consistently strive for excellence.

At Eurosafe, our values of Integrity, Safety, Quality, and Teamwork guide everything we do. Our vision, ‘Safety Assured, Trust Secured’, reflects our commitment to building confidence with our clients and each other through consistently high standards and responsible practices. Our mission is to be an industry-leading technical service provider, delivering high-quality services and products that create safe and secure working environments, therefore contributing to a working atmosphere conducive to optimal performance levels.

Job Description

Due to Eurosafe securing a large contract in North-West London, we are looking to employ a Quality Manager.

Reporting to the Project Director, the Quality Control Manager will be dedicated to a major project and responsible for managing all Quality Assurance and Quality Control requirements throughout its delivery.

The role will oversee quality from procurement and manufacture through to delivery, installation, inspection and final handover, ensuring works comply with approved drawings, specifications, client requirements and relevant standards. Working closely with the Project Manager, site teams, Design, suppliers and the client, you will ensure quality standards are maintained and fully documented throughout the project.

Key Responsibilities

• Develop, implement and maintain the Quality Assurance and Quality Control processes for the project.

• Create and maintain project-specific Inspection and Test Plans (ITPs), inspection record sheets and quality control reports.

• Undertake regular site inspections to ensure works comply with approved drawings, specifications and required quality standards.

• Liaise with the client and Principal Contractor to coordinate witnessed inspections, hold points and quality sign-offs.

• Carry out physical, visual and dimensional quality checks on materials and fabricated components at Head Office, suppliers' premises and on site.

• Monitor supplier and fabrication quality to ensure materials and components meet project requirements prior to delivery.

• Maintain project technical and quality files, including data sheets, material information, delivery records, certification and evidence of specification compliance.

• Ensure appropriate traceability of materials, products and certification throughout the project.

• Check project deliveries, packaging and labelling, including relevant product and DPP documentation.

• Prepare drawings, inspection packs, quality/quantity check sheets and supporting documentation for quality inspections.

• Manage the project's site QA process, ensuring installation teams complete all required inspections and quality records.

• Identify, record and manage quality issues, defects and Non-Conformance Reports (NCRs) through to satisfactory close-out.

• Manage corrective and preventative actions, including root cause investigations where appropriate, to prevent recurrence.

• Liaise with the Project Manager, Site Management, Design Team and suppliers to resolve quality and technical issues.

• Monitor installation workmanship and promote a consistent right-first-time approach across the project.

• Coordinate final inspections, snagging and quality sign-off, ensuring identified defects are closed out within agreed timescales.

• Maintain accurate and auditable project quality records and ensure documentation is completed progressively throughout the works.

• Compile final inspection reports, quality records and O&M Manual information required for project completion and handover.

• Provide regular quality performance updates to the Project Director and work with the Compliance Manager to ensure project requirements remain aligned with Eurosafe's Quality Management System and ISO 9001.

What We're Looking For

An ideal candidate meets at least the following requirements:

• Previous experience in a Quality Manager, Quality Control or Quality Assurance role within construction, engineering or a similar technical environment.

• Experience managing QA/QC requirements on construction or installation projects.

• Experience producing and managing Inspection and Test Plans (ITPs) and inspection records.

• Experience undertaking site-based quality inspections and identifying defects or non-conformances.

• Experience managing Non-Conformance Reports (NCRs), corrective actions and close-out processes.

• Ability to read and interpret technical drawings, specifications and project documentation.

• Experience carrying out visual and dimensional checks of fabricated or installed components.

• Strong understanding of quality documentation, product certification and material traceability.

• Experience working with project teams, clients, suppliers and subcontractors to resolve quality issues.

• Good knowledge of ISO 9001 and Quality Management Systems.

• Strong attention to detail with excellent record keeping and organisational skills.

• Competent in Microsoft Office and electronic document management systems.

• Full UK driving licence

Nice to Have

Experience in any of the following may set you apart:

• Experience working on a major or high-value construction project.

• Experience within the working at height, fall protection, façade access, structural steelwork or specialist construction sector.

• Experience inspecting fabricated steelwork, bespoke components or safety systems.

• Experience undertaking supplier or factory quality inspections.

• Experience coordinating client-witnessed inspections, hold points and sign-offs.

• Experience with Factory Acceptance Testing (FAT).

• Knowledge of relevant British/European Standards and construction quality requirements.

• Experience compiling O&M Manuals and final project handover documentation.

• Internal Auditor or ISO 9001 auditing qualification/experience.

• Relevant quality, engineering or construction qualification.

Why Choose Eurosafe?

Established in 1999, Eurosafe prides itself on the quality of the projects we deliver and the service we provide to our clients; this can only be achieved with highly motivated, quality people. We are therefore committed to high standards of staff development and retention making this role suitable for a committed individual who is looking for stable long-term career development.

We are a vibrant and ambitious company with an open and relaxed management culture, nurturing continuous improvement and innovation. We believe this attitude has allowed us to achieve a staff turnover rate well below the industry average. Our entrepreneurial ethos encourages and fosters the growth of our employees and our proactive growth strategy helps us to run a sustainable and profitable business while providing new and exciting career opportunities for all.

Eurosafe Solutions Limited is an Equal Opportunities Employer.

Benefits:

Eurosafe offers a competitive salary, a pension scheme, private healthcare and opportunities for training and career development within a growing organisation amongst other perks & benefits.

Benefits:

• Additional leave

• Company events

• Company pension

• Life insurance

• Paid volunteer time

• Private dental insurance

• Private medical insurance

Work Location: On-site, NW10